Privacy Policy

Last Updated: September 2026

FAST respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our team, or submitting a business inquiry.

This Privacy Policy explains how we collect, use, disclose, and protect information through our website and related business communications.

1. Information We Collect

We may collect personal and business information that you voluntarily provide to us, including:

Name
Company name
Country or region
Email address
Phone number
Product requirements and specifications
Request for quotation information
Messages and other information you provide when contacting us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general usage information.

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests for quotations
Recommend suitable products, materials, or manufacturing solutions
Communicate about specifications, samples, orders, production, and delivery
Provide OEM and ODM services
Process and manage business transactions
Provide customer service and after-sales support
Improve our website, products, and services
Maintain website security and prevent fraud or misuse
Comply with applicable legal and regulatory obligations
Send business or marketing communications where permitted by applicable law

We do not use personal information for purposes materially different from those described in this policy without an appropriate legal basis or notice where required.

3. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and support analytics or marketing activities.

Because our website is powered by Shopify, certain cookies and technologies may also be used by Shopify and other service providers that support website functionality.

Where required by applicable law, visitors may be provided with options to manage or consent to certain categories of cookies.

4. How We Share Information

We may share information with trusted service providers where reasonably necessary to operate our website and conduct our business, including providers of:

Website hosting and ecommerce infrastructure
Email and business communications
Analytics and website performance services
Logistics and shipping services
IT and security services
Payment or transaction services, where applicable

Our website is powered by Shopify, which may process certain information in connection with providing its services.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect our rights, customers, business, or website.

We do not sell personal information for money.

5. International Data Transfers

FAST serves customers in international markets. As a result, information may be processed or transferred across national borders in connection with inquiries, orders, website operation, service providers, or international business activities.

Where required, we take reasonable steps to handle such information in accordance with applicable data protection requirements.

6. Data Retention

We retain personal and business information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining business records, fulfilling contractual obligations, resolving disputes, and complying with applicable legal requirements.

Retention periods may vary depending on the type of information and the nature of the business relationship.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information, which may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Request information about how your personal information is used or disclosed

These rights may be subject to applicable legal exceptions and verification requirements.

To submit a privacy-related request, please contact us using the information below.

9. Marketing Communications

If you receive marketing communications from us, you may opt out at any time by using the unsubscribe option provided in the communication or by contacting us directly.

We may still send non-marketing communications relating to existing inquiries, transactions, orders, or business relationships where appropriate.

10. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of those services before providing personal information.

11. Children's Privacy

Our website and services are intended for businesses and professional buyers and are not directed toward children.

We do not knowingly seek to collect personal information from children through our B2B inquiry services.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website functionality, service providers, or applicable legal requirements.

The latest version will be published on this page with an updated “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or would like to exercise applicable privacy rights, please contact:

FAST

Contact Person: Silence Gao
Email: Manager@fasttextiles.com
Phone: +86 159 5698 8145

Office Address:
Room 1801, Building B, Huadi Financial Center, Shushan District, Hefei, Anhui, China

Factory Address:
200 meters west of the intersection of Baihua Road and Yanguang Road, Shushan Modern Industrial Park, Shou County, Huainan City, Anhui Province, China